“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“Courtesy and helpful”
2 days ago
“Very easy process. Outstanding agent worked with us. No confusion. No questions. Quick efficient process. The best!!!!!!!!!!!!”
2 days ago
“I was impressed by the way my agent was willing to bend over backwards to help me to get my mortgage refinanced. It brought the interest rate down and the mortgage payment down. That was greatly appreciated.”
2 days ago
“As always the team at New Day was awesome ”
2 days ago
“Made everything quick and easy. Covered all aspects of the refi. Very helpful and considerate.”
2 days ago
“Antonio, what can I say it was very organized, well executed, no cliffhangers. I appreciate everything that this company helped with. Antonio in his team gave my family a new start ”
2 days ago
“Due to things going on in my life, it proved to be a difficult/confusing process. But, thank God, New Day hung in there and came through for me.”
2 days ago
“Much thanks to Antonio was vey helpful and explained it details step by step.The process was very easy.We would recommend New Day as a company to use. This company is very good. Thank you again. ”
3 days ago
“Joe Coleman worked effortlessly to get us the best program that fit our financial budget. He explained everything and worked with us from beginning to end ensuring everything was in place and properly documented. ”
4 days ago
“The service I received was outstanding Gabe was very helpful in making sure we understood the process and why we had to do certain thing to be able to complete the process.”
5 days ago
“We had done a refi with New Day last year and were told that we could do an IRRL when rates started to get lower. New Day actually contacted us when the rates dropped to ask if we would be interested. Sean Kelley, our contact at New Day was awesome. He kept us...”
6 days ago
“My account executive was very pleasant helpful and knowledgeable. He stayed in touch with me daily during the application process and was always helpful and didn't mind that I ask lots of questions. I highly recommend him other military personnel ”
6 days ago
“Brendan was readily available if we had questions and kept in touch with us to make sure we knew what was happening through the whole process.”
6 days ago
“Customer service and honesty.”
6 days ago
“Ialways felt I was being kept in the loop and informed on where we were and the next steps.”
2 weeks ago
“Our agent, Mr. Steve Murphy was outstanding in every respect, from initial contact to the closing on our house. My wife and I felt very comfortable and confident in our dealings with Steve. He is a total professional!”
2 weeks ago
“Convenient, thorough, fast service”
2 weeks ago
“Colby Richardson provided me with first class service from day one until we closed ”
2 weeks ago
“I called to get my escrow tax money refunded and got a new loan with a lower payment at lower interest. ”
2 weeks ago
“The process was explained well and Jeff Steeb did a great job being very helpful, informative, and accessible
”
2 weeks ago
“The process was straightforward, and the customer service was excellent.”
2 weeks ago
“I had the pleasure of working with Joshua..he made this process so easy and stress free,he gave me daily updates .The process was easy it was exactly what newday said it would be ..we closed on time and I could not be happier and satisfied with the whole...”
2 weeks ago
“Our experience was a joy. Our Loan Officer was beyond great”
2 weeks ago
“Staff were on top of everything. Questions were answered quickly. The process went smoothly.”
2 weeks ago
“We recently refinanced our home through NewDay USA to access some of the equity in order to cover expenses from a sudden medical emergency that left me disabled and unable to work. As a 100% service-connected disabled veteran, this was a difficult time for our...”
2 weeks ago
“I am forever grateful with the degree of service Tom has provided me over the last two months. I has kept me informed twice a week and was there to answer any questions I have. He also warned me about other companies trying to get my business. ”
2 weeks ago
“The people were awesome and fast with everything we did!! Zack did an awesome job!!”
2 weeks ago
“Communication was excellent. ”
2 weeks ago
“On 27 May I called New Day from a letter I had received. Talked with Jeff Steeb he was most helpful and knowledgeable. We started the process that day and closed 20 days later. All went smoothly and painlessly.”
2 weeks ago
“The new day service members were great everything was quick and very timely.”
3 weeks ago
“the people of course they know there job very well and are fast at getting things done. ”
3 weeks ago
“Dyian Smith was very helpful through the process. ”
3 weeks ago
“Very satisfied. No problems with my refinancing.”
3 weeks ago
“Exceptionally good communication and a personal guidance to lead me through the whole process. Easy to understand website and easy access to the portal for uploading docs. Quick and timely responses for all my questions. Why do I say all this? It's...”
3 weeks ago
“The person who handled my account was a true professional, kept me informed throughout the whole process. Was able to answer all my questions and ease any problems I thought might occur.”
3 weeks ago
“My Agent was extremely helpful and knowledgeable. He cared and made me feel like family.”
3 weeks ago
“They did a great job helping me get my VA loan.”
3 weeks ago
“Jonathan was very professional and keep us informed through the entire procesd”
3 weeks ago
“Everything was presented to us up front and was a quick and easy process ”
3 weeks ago
“Gabriel Santos did a great job walking us through all the process. Very professional and understanding”
4 weeks ago
“Collin Nutt was excellent in getting me through. Thanks Collin”
4 weeks ago
“I was kept informed at all times. They were very helpful in helping me send things or find things on the computer that I didn't know how to do. They took time with me and made sure I understood everything. For a change, for an 80-year-old, I did not feel like...”
4 weeks ago
“It all went well, and Justin did a great job! He was always there during the process to help me!”
4 weeks ago
“Craig Burris was helpful every step of the process. I am sight impaired and he was very considerate.”
4 weeks ago
Excellent
9145 reviews on
Consumer“Courtesy and helpful”
William A.“Very easy process. Outstanding agent worked with us. No confusion. No questions. Quick efficient process. The best!!!!!!!!!!!!”
Carl V.“I was impressed by the way my agent was willing to bend over backwards to help me to get my mortgage refinanced. It brought the interest rate down and the mortgage payment...”
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